Full-time, Permanent position based in Kaikohe

Closing Date: 27 April 2025

NGĀPUHI IWI SOCIAL SERVICES 

Ngāpuhi Iwi Social Services (NISS) is one of the first established and largest Iwi Social Service providers in Aotearoa. Established in 1997, NISS has a qualified and registered workforce and over 30 years of experience in working alongside mokopuna and whānau with the Ngāpuhi Rohe. 

NISS has an intergenerational focus and strategy for tamariki and whānau to be safe, secure, healthy and connected to whakapapa. 

NISS delivers a wide range of services including youth programmes, whānau support, care and whānau ora services. 

Joining NISS means becoming part of a passionate team, committed to strengthening Ngāpuhi communities with a strategic focus on He Tātai Whakapapa, Ki Te Ao Mārama, He Tētēkura and Kia Tū Motuhake. 

Ngāpuhi Iwi Social Services is a subsidiary of Te Rūnanga-Ā-Iwi-Ō-Ngāpuhi with Charitable Trust status and our own Board. 

Purpose of the Position

Providing administrative services to a number of contracts and teams at NISS in a flexible manner.

Key Responsibilities:

1. Providing a range of high quality administrative services for contracts held by NISS.
2. Working in a dynamic environment which includes working on a variety of contracts in a number of locations on different occasions.
3. Being the "first point of contact" for service users and for incoming queries (originating both inside and outside the organisation) and providing a welcoming "meet and greet" service.
4. Monitoring timelines and service delivery milestones in contracts and reporting the outcomes to the Team Leader
5. Assisting the Administration Team Leader and internal client leaders with specific administration and support tasks as required.
6. Ensuring that the values, Kaupapa and strategic direction of Ngāpuhi Iwi Social Services are visibly reflected in the work produced by the incumbent.
7. Contributing as a productive member of the team.
8. Contributing regularly and appropriately to the development of a forward facing, positive and clearly Ngāpuhi workplace culture at Ngāpuhi Iwi Social Services.
9. Undertaking such other duties as may be assigned.
10. 

WHO WE ARE LOOKING FOR?

-         Experience in a client-based and calendar-led administrative/support role.

-         Demonstrated competence in the basic skills needed in a support role.

-         High degree of confidentiality.

-         Ability to produce high quality documents in an accurate and timely manner.

-         Ability to work in changing environments

-         Ability to contribute to developing desk manuals and team knowledge base

-         High level of computer literacy

Important: To apply for this vacancy, you MUST be a New Zealand citizen, reside or have already secured the right to work in New Zealand, and therefore, hold a valid visa. We are not accredited for immigration purposes.